I felt this way about their Great Expectations. Eddie was exhausted and we were left at a distance from one of the more involving stories in all of English literature. For that reason I went nowhere near their recent Hamlet and was a bit cynical about Andrew Scott's and Sarah Snook's recent solo ventures, but Scott's Uncle Vanya as seen c/o NT live is a true triumph. I've heard Sarah's Dorian Gray is as well.
I am not sure of Eddie's pronouns so I went with they.